FAQ

To find out more about our Airbnb management services, please read our frequently asked questions below. If you have any other questions you would like answered, please fill out the Get In Touch form at the bottom of this page.

General Frequently Asked Question

Homey Hosts is a company that services Airbnb properties in Australia. Our goal is to help homeowners maximise their revenue. At the same time, we make sure that guests have a smooth experience throughout the process. We utilise state-of-the-art systems that our team of local experts operates.

Our co-founder, Yvonne Lee, has over 20 years experience in the service industry. She knows about the needs of the guests; making sure that they get the attention they deserve.

Homey Hosts serves as a Professional Host and property manager. We will take the hard work and make everything easier, from property assessment to listing optimisation.

As a Professional Host, Homey Hosts is an experienced host who acts as an example for other homeowners who have turned their homes into a short-term rental property.

If you are new to short-term rentals, you will benefit from our services. If you have experience with Airbnb properties and you are not satisfied with your income, we can help. We target investment property owners who do not want to go with traditional renting methods.

We also cater to homeowners who plan to go on extended vacations. Instead of leaving their homes unattended, they can turn it into a profit-making machine.

If your property is ready to start for Airbnb, it will not take long to complete the setup procedure. More often than not, you can have your listing launched in a week or less after we have inspected your home. All items that are necessary for the comfort of the guest should be prepared before launching your home for Airbnb.

If your property is not furnished yet, it may take a while to get your account set up. Nevertheless, we can always help you make the best decisions on how to prep your home for short-term letting.

Currently Homey Hosts operates in Sydney only.

There is no limit to the types of properties we manage. We own and co-host different types; including entire houses, apartments, single or spare rooms, and granny flats.

Our properties are situated in areas where travellers predominantly visit, particularly the central business district and tourist hotspots.

Airbnb Host FAQ

Short-term rental through Airbnb is for everyone. It does not require experience to start earning. You can be entirely new to the hospitality industry or the rental market.

If you have had prior experience in this type of venture, you know there is still a lot to learn. However, it is not as difficult as it may sound. Homey Hosts is here to help you earn profits without being an expert.

Leave all the hard work to us. That is the beauty of Airbnb hosting with Homey Hosts. It is close to a set-and-forget process and you will continue receiving your payments regularly.

You will need to sign up for an account with Homey Hosts. To do this, contact us here. The process may vary depending on whether or not your home is already furnished.

If you are ready to begin, we will schedule a photography session to showcase your property in an optimised, well-ranking Airbnb listing. At this point, it is necessary that all your utilities are connected, including gas and electricity. It is also recommended you add a WiFi service for your guests.

We will then draft your Airbnb listing, which will highlight the selling points of your property. Once you have booking requests, we can also take care of the process. It is that quick and easy.

We offer automated check-ins, but we can also provide live check-ins depending on the needs of your property. During our discussion with you, we will talk about these options. From there, you can make a decision as to which should be applied for your Airbnb. We will, of course, provide guidance so you can make the right choice.

It is a common problem for homeowners to have trouble cleaning up between guests. With our on-demand housekeeping service, it will no longer be an issue. We will provide professional housekeepers who will keep your home tidy and ready for the next guest.

The properties we manage have unique traits and requirements. It is our job to craft an experience that is suitable for you and the guests. To learn how much you can earn with your Airbnb property, please contact us.

We offer a variety of property management services, including the following:

  • Professional photography
  • Listing and marketing your home
  • Customer review management
  • Finding the right price that works for both you and your guests
  • Communication with the guests
  • Cleaning and housekeeping
  • Maintenance

Additionally, if you have special criteria for your guests, we will carefully vet them according to those specifics.

Problems and accidents can happen, leading to damaged properties. However, we make sure that our listings are strict and specific. We do not allow parties of any form, to reduce the instance of unruly behaviour in your home.

We also vet the guests with a process  that will limit problematic tenants.

We follow stringent rules to sift potential guests before accepting their booking. If a certain person does not have reviews on their profile, we will request verification of their identity.

We can also examine their ID before checking in. If we are still unsure about the potential guest, we will discuss the matter with you. More often than not, we will not allow the booking to go through.

Your property is not required to be a rental all year round. However, we recommend it serves as a rental for most days of the year.

If you, a family member, or friend would like to stay in the property, you should contact us right away. Alternatively, you can block out days so no reservations will be accepted during a specific period.

Would you like to own a 5 star Airbnb property?

With our know-how, you generate the best income possible, guests bookings keep rolling in and every short stay experience will be memorable. We are committed to helping you transform your property into an income producing powerhouse. Start today with a property assessment that is completely FREE!

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